Our Professional Services team works with you to make sure that your organization achieves the security posture that you need in a world of persistent and evolving threats. Our team is comprised of security professionals who will provide you with the implementation services, engagement management and overall advice and guidance that you need to be successful in your initial and on-going use of our products.
Leveraging our established best practices, our team will expertly assist you in planning, designing and deploying Carbon Black products in your environment. During your implementation, our Professional Services team works with you within the framework of a proven methodology that includes templates, tools and best practices developed over the course of over a thousand successful implementation projects. The goal of the methodology is to select and implement the best configuration approach for your organization.
Our project teams follow our Adaptive Implementation Methodology (AIM) to ensure the best results for your organization in deploying and gaining the greatest value from our products. AIM evolves with our product and with our experience. AIM includes our defined process framework, our defined deliverables, our flexible design and deployment steps as well as associated tools and templates. Within our repeatable process, our project resources work in collaboration with your stakeholders to identify critical success factors early on and drive the project to a successful outcome.