Services

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Developers at work.

Onboarding

Onboarding starts with a team of Carbon Black specialists assisting your team in planning and deploying Carbon Black products throughout your environment. Our team leverages established templates, tools, and best practices, honed across thousands of deployments. We will guide your team via scheduled working sessions to apply the configuration requirements to address your specific IT security needs. Our consultants have years of real-world, operational experience that is shared with your team via knowledge transfer. We will work collaboratively with your team to review the event activity from your environment and tune the solution as needed.

We offer pre-defined fixed price onboarding Packaged Services for each of our products to quickly and easily engage our Services team. Or, we can work with your team to identify an onboarding approach to meet your specific requirements.

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Other Service Offerings

Carbon Black offers a variety of additional service offerings to assist you with obtaining even more value from your Carbon Black products. Our expert consultants can help you build on your expertise to protect your organization from attack and enhance your investment in the best cybersecurity technology available.

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  • Health Check

    Our Health Check offering is a periodic assessment of your Carbon Black product deployment. Our team of professionals examines your configuration and recommends optimizations to help you achieve greater value and efficiency from your investment in Carbon Black. We typically recommended these on a bi-annual basis, or in advance of a major upgrade.

  • Cb Response Advanced Consulting

    Carbon Black’s Cb Response Advanced Consulting guides your security professionals as they expand their incident response and forensics capabilities. Our expert consultants provide threat-hunting instruction and assist with integrating our software into your processes. We help you enhance your skills, leading to more effective response and sustainable security operations.

  • Ad Hoc Consulting Services

    Carbon Black Professional Services team guides your team to expand your capabilities and experiences using our software in your environment. Providing advanced services enhances skills leading to more effective responses and sustainable operations.